Assessing the value of TfL’s open data and digital partnerships (2017)

With over 31 million journeys made in London every day, it is vital that people have the right travel information readily available to help them. An independent review established the changes that occurred when Transport for London (TfL) made its data available to the public. This report sets out the findings of the review, including the positive outcomes delivered to customers, road users, businesses and TfL itself. It estimates the size of these benefits and identifies further wider benefits that are not yet measurable. Findings include:

1. Publishing open data creates a virtuous circle that benefits those using and delivering transport networks in the Capital.
2. The release of open data by TfL is generating annual economic benefits and savings of up to GBP 130 million for travellers, London and TfL itself.
3. TfL’s open data can also contribute to improving societal outcomes, encourage innovation and the wider environment.
4. TfL now has an opportunity to use its lead in open data to explore new commercial avenues and use data in more innovative ways to improve the customer experience and support wider Mayoral objectives.